If you are a landlord in a London Borough such as Hackney, you may well have worked with some of the larger letting agencies who are part of national chains. However, more landlords are now realising the benefits of working with independent, locally based agencies with decades of experience in a particular area. Here’s why.
A more personalised approach
At a large chain, it’s unlikely that your contact will live in the area, and you may be dealing with a different property manager from month to month. On the other hand, at a local independent agency, you will have a consistent point of contact with someone who knows the area as home. This provides greater accountability and attention to detail.
Better local knowledge
A corporate chain may try to blind you with charts and statistics, but a local agency will be staffed by small teams who understand the nuances of the area from street to street. This helps them to provide more accurate information and prices, attracting the type of tenants you are looking for and reducing void periods.
Transparent pricing
As an independent agency, we pride ourselves on transparent pricing systems and flexible packages that can work around your needs. at a national chain, you are more likely to be given a one-size-fits-all package that may have hidden costs buried in the small print.
Better communication
If you opt to have the agency manage the property on your behalf, swift responses to admin or requests from tenants can make a huge difference. At a large agency where there is a lack of accountability, you may struggle to establish fast and responsive lines of communication.
At a local independent agency, you will have a hands-on approach, with a friendly team who will be as keen to get things done as you are.