Privacy Policy

Privacy Policy

Wild & Co  Privacy Policy

Our contact details

Name: James Wild (Director)

Address: 111 Lower Clapton Road, London E5 0NP

Phone Number: 0208 986 2298

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contact details and characteristics (for example, name and contact details, relevant financial information and details required by right to rent and anti-money laundering legislation)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you in order to carry out the work of our estate agency business.

We may also receive personal information indirectly, for example, from the Land Registry or from lettings referencing organisations.

We may share this information with other relevant parties, for example, a prospective landlord if you are wanting to rent a property. But we would never sell or share any personal data with other third parties unless we have your explicit consent.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are as follows:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting James Wild ([email protected]). However if you do so, you may no longer be able to use our services.

(b) We have a contractual obligation.

(c) We have a legal obligation.

How we store your personal information

Your information is stored on our secure customer relationship management system. It is usually kept for five years from the end of the transaction. Some information may be kept as a hard copy in our secure filing cabinet, which is destroyed when no longer relevant.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you. Usually no fee is payable but we can charge a reasonable administration fee if your request is ‘manifestly unfounded or excessive’.

Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, please contact us. We will respond within one month.  

You can also complain to the Information Commissioner’s Office (ICO) if you are still unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

For more information

Go to the ICO website (

Privacy policy updated January 2023